Straight-through Delivery
In a nutshell, we prevent blowouts and delays by providing coverage across all aspects of project delivery.
To ensure this, we follow proven processes and employ stringent governance and management practices throughout and keep a tight focus on cost, time and reporting.
Once engaged, we will provide access to our cloud-based project environment- MyMSNGR – giving you and your team members direct and complete access to all project tasks, tracking and project documentation. MyMSNGR is a simple, secure environment for us (collectively) to collaborate and rapidly respond to issues and support needs.
We take every measure and step to make sure that your project delivery is accelerated without compromising quality.
A-OK with DYI
For clients that have project management under control, we remain on hand to provide any support needed throughout the development process. Whether that is quality assurance, mediation or simply another set of hands on the mill.
We have a suite of project management tools, templates and checklists that will help alleviate the administration burden. Just ask.
Managed Services
In addition to project delivery, we offer a range of fully managed services, geared to alleviate all the administration hassles across your internal and external systems. Ranging from ongoing content development, hosting, support desk and through to training, everything you need is in safe hands.
Content
High quality content management and distribution control, from web and social media content, case studies and portfolios, through to search strategies. We remove the barriers of getting your message out there and make you more visible, relevant and memorable to your users.
Community
Looking beyond the build, we drive engagement with your existing members and customers and uncover opportunities to drive new opportunities across all channels, whether for commercial, social or philanthropic purposes.
Courses
We have highly skilled instructional design consultants that support educators with everything they need to build, promote and manage their learning content and systems.
Commerce
For first-time or seasoned eTailers, we facilitate an easy transition that gets you selling your products online, quickly and securely.
Design
Our UX workshops help you visualise your story and data in engaging, meaningful ways.
Support & Maintenance
We structure and offer custom support and maintenance packages that give the extra support you need and only when you need it. Through an easy-to-use online support tool – backed by telephone support – you can lodge, monitor and communicate your requirements to our experienced technical help desk.
Training
Our experienced technical trainers make it easy for you and your staff to gain a broad proficiency across a range of web technologies, social media, graphic design and even coding. As part of every project delivery, we include training and documentation on your specific environment, giving you more knowledge and empowerment.
We are currently managing projects for a builder, dancer and candlestick maker. Actually the candlestick maker is really a government agency, but they like candles.